Most companies fail at implementing digital transformation in the organization. However, using the right strategy can increase your chances of success. According to the findings of a 2018 survey by Protiviti, CEOs consider falling behind with digital transformation as the number one risk in their organization.
More than 70% of all digital transformation programs fail to achieve the goals set by management. The most significant factor for failure is the inability of the pilot project to scale as the company grows.
Gaps between digital capabilities in pilots and those intended for large-scale initiatives, along with a lack of agreement among managers, are the most common bottlenecks to a successful digital transformation.
How can organizations protect themselves against these risks to make the company’s digital transformation a success? Business leaders need to consider reviewing their digital transformation strategy to achieve the best results. Here are a few strategies to help you ensure the success of your digital transformation.
Build a Solid Digital Foundation
Your digital transformation won’t succeed unless it has a strong foundation. The three pillars of a sturdy transformation strategy include the following.
Velocity – The speed of operations and workflows is vital. How can your organization gain speed?
Implement digital technologies, such as AI, machine learning, and predictive analytics, to remove human bottlenecks by automating your processes.
Intelligence – Use your analytics to predict behavior rather than react to it. Using rear-view KPIs to predict the future is not effective. Digital tools can apply machine learning to identify patterns and spot insights that managers might miss. Leverage data and analytics to make better workplace decisions.
Experience – Create a better employee experience through the use of consumer-style enterprise apps that enhance productivity and improve workflows. A user-friendly digital experience enhances employee engagement, driving brand loyalty, better employee retention while increasing revenues.
Measure with Metrics
Implementing digital solutions to enhance employee engagement through an improved employee experience takes money, time, and effort. If you want the support of your team in rolling out the platform, you need to implement value metrics.
For example, creating a digital onboarding process can boost your employee satisfaction. Implementing automated digital solutions for workflows can save your organization millions in lost productivity across all business departments.
Reskill and Upskill Employees.
In the future of work, digital tools won’t replace employees. Instead, these technologies provide employees with freedom from mundane tasks, allowing them to focus on other business challenges.
Organizations need to identify key competencies and skills to ease the transition, making employees successful over the long term. Business leaders need to invest in digital management programs training employees to work with these systems while setting up feedback loops to analyze employee feedback.
As a final thought, digital transformation initiatives need a commitment to culture building and change management. Implementing the most technologically advanced digital transformation won’t add any value to your company if leaders and employees don’t embrace the change.
Implementing your digital transformation requires collaboration from all employees, management, and all business departments. Without a consensus, you’ll never achieve your transformation goals.