When designing and implementing workflow automation, companies need to provide employees with a consumer-grade experience that’s easy to use, boosting productivity and engagement with employees.
Here are a few ways organizations can enhance your workflow automation strategy.
Provide a Consumer-Grade Design and User Experience
Your employees are victims of the consumer-app revolution. As a result, they have entertainment and information on-demand on their mobile devices. Research shows that employees are starting to expect the same from enterprise apps.
However, enterprise apps need to cover far more tasks than your typical consumer app that focuses on doing one thing well, like hailing you a ride. Organizations need to bring this same experience into their internal and external workflows to ensure maximum engagement from employees and customers.
User-Friendly design makes workflows easy to use and functional. With predictive and intuitive workflows, employees and customers can make suggestions, and catch mistakes as they occur in real-time on the job.
Always Go with Mobile-First
Today’s millennial and Gen Z workforce demands mobile functionality in their employee experience. Mobile devices continue to advance in technology, and it won’t be long before cellphones and tablets are more than capable of running the most demanding platforms.
Moving your workflows into a mobile environment allows employees to work from any location, provided they have a device and an internet connection.
Mobile also opens opportunities for employees to work from home for a portion of the week, reducing company costs while giving the employee more freedom and higher levels of job satisfaction.
Collaborate and Communicate
By automating workflows, companies can dramatically improve collaboration between departments. As a result of enhanced communications, teams start to move between functions and databases in the employee experience seamlessly.
Elevated levels of communication and collaboration between departments result in higher levels of employee engagement. Automated workflows get your people speaking with each other, optimizing the time they spend completing tasks.
Collaboration tools can assist all departments, bringing together finance, legal, HR, sales, IT, and senior management. Top companies utilize messaging apps that connect to groups, similar to what you expect from a social media platform.
By imitating platforms, your employees are already familiar with using, you create a willingness to engage from your staff, leading to enhanced engagement.
Research shows that engaged employees are less likely to look for greener pastures. You’ll find your employee retention rates increase, especially with your top talent.
Wrapping Up – Company’s Go Fast with Workflow Automation
There are so many benefits to implementing automated workflows in any organization. Implementing automated workflows helps to boost productivity, assisting companies in getting more out of human capital.
The best workflow automation scales with companies as they grow, without compromising on the speed, security, or fidelity that makes it useful. Intelligent automated workflows eliminate employee error, allowing your data to work faster, boosting productivity in the workplace.
Organizations can use automated workflows to innovate on outdated, inefficient, and time-consuming processes that consume productivity. As a result, companies can expect a significant boost to revenues.